Organisational Details

Learner Selection and Orientation

Community Services Training Package

Units of Competency - Certificate III in Children's Services CHC30402

Units of Competency - Diploma of Children's Services CHC50302

Units of Competency - Advanced Diploma of Children's Services CHC60202

Units of Competency - Certificate IV in Out of School Hours Care CHC40402

Units of Competency - Diploma of Out of School Hours Care CHC50202

CHC30402 Certificate III in Children's Services

CHC50302 Diploma of Children's Services

CHC60202 Advanced Diploma of Children's Services

CHC40402 Certificate IV in Out of School Hours Care

CHC50202 Diploma of Out of School Hours Care

Code of Practice for Provision of Quality Training

Delivery of Training

Recognition of Prior Learning/ Recognition of Current Competencies

Participants Complaints and Appeals Process

Disciplinary Procedure

Equal Opportunity Policy

Recognition of Current Competency Assessment (R.C.C.)

Assessment in the Community Services Industry

Appendix 1

Training Handbook

Diploma of Out of School Hours Care CHC50202

CHCFC2C Foster and enhance children’s development
1. Create opportunities for children to develop and practice a wide range of physical skills that develop independence and autonomy
2. Provide experiences that promote mutual support and cooperation and the value of diversity
3. Provide experiences aimed at developing self esteem, self concept
4. Interact appropriately with the child to foster development

CHCCN11C Establish, manage and monitor the implementation of a safe and healthy environment
1. Assess and improve the safety of environments
2. Coordinate the response to accidents and emergencies
3. Plan and monitor supervision
4. Promote hygiene and safety practices
5. Promote appropriate practices to respond to illnesses
6. Monitor travel and excursions
7. Provide guidance to workers when abuse is identified or investigated
8. Monitor care provided by others

CHCIC10C Establish and implement plans for developing responsible behaviour
1. Identify and review behaviour causing concern
2. Establish and apply limits and guidelines for behaviour
3. Develop a plan to guide a particular child’s behaviour
4. Implement and monitor behaviour plan
5. Support children in learning about the decision making process

CHCOHS501A Manage workplace OHS management system
1. Establish and maintain participative arrangements for the management of OHS.
2. Establish and maintain procedures for identifying hazards, assessing and controlling risk as well as dealing with hazardous events
3. Establish and maintain an OHS induction and training programs
4. Establish and maintain a system for OHS records.

CHCORG5B Maintain an effective work environment
1. Work to achieve identified outcomes
2. Establish and maintain appropriate work relationships
3. Facilitate operation of the workgroup
4. Review and develop own performance

CHCPOL4A Develop and implement policy
1. Research and consult with others to develop policies
2. Test draft policies
3. Develop policy materials
4. Implement and review policies

CHCPR10C Design, implement and evaluate programs of the service
1. Design & implement programs with all those involved
2. Design & implement programs to enhance development of children
3. Design & implement programs which are relevant to the cultural and social contexts of the children and their community
4. Develop appropriate settings and environments
5. Monitor and evaluate programs

CHCRF11B Work in partnership with families to care for the child
1. Consult family members about the child, and the child’s needs
2. Reach agreement with family members about care practices
3. Provide opportunities for family members to participate in the service/program
4. Provide information to parents about incidents and develop care strategies together
5. Respond to a family member’s concerns about a child

CHCRH5A Conduct a program for children and young people with special needs
1. Plan and prepare a program/activity
2. Establish operational arrangements
3. Establish effective communication
4. Evaluate the effectiveness of the program

CHCCN3C Prepare nutritionally balanced food in a safe and hygienic manner
1. Plan food and drink provision
2. Maintain food safety while carrying out food handling activities

CHCFC3C Foster and enhance children’s social, emotional and psychological development
1. Encourage children’s independence and autonomy
2. Foster children’s developing self esteem and developing self concept
3. Create opportunities and activities that encourage children to express their feelings, needs and ideas
4. Provide experiences for children to support and cooperate with each other
5. Provide opportunities for social interaction

CHCFC5C Foster and enhance children’s cognitive and language development
1. Assist children to develop thinking and problem solving skills
2. Stimulate children’s awareness
3. Stimulate the child’s use and understanding of language
4. Support the child’s skills in their own (non English) language as relevant
5. Assess language development of the child and plan strategies for language development

CHCFC20B Promote the ethical understandings of children
1. Assist children to consider the consequences of their actions
2. Assist children to make decisions about the fairness of their actions
3. Respond to children’s questions about issues and principles
4. Assist children to develop their role as members of a community

CHCINF2B Maintain organisation’s
1. Maintain accurate records information systems
2. Handle organisational correspondence
3. Provide information as required

CHCINF7B Meet information needs of the community
1. Identify information requirements
2. Address information requirements

CHCNET2B Maintain effective networks
1. Develop cooperative working relationships and strategic alliances with other organisations
2. Represent the organisation
3. Maintain networks

CHCORG11B Lead and develop others
1. Provide leadership, direction and guidance to the organisation
2. Maximise own performance outcomes
3. Manage effective work relationships
4. Manage and improve the performance of individuals
5. Support, participate and review group development
6. Support and develop managers

CHCORG20B Promote and represent the service
1. Promote community awareness of the clients, their needs and their importance
2. Promote the service to increase its profile in the community
3. Represent the service
4. Respond to negative publicity and perceptions, as required

CHCORG28A Reflect and improve upon professional practice
1. Reflect upon own practice
2. Ensure continuing self-support and supervision
3. Operate within an agreed ethical code of practice/ethics

CHCQM601A Manage an accreditation process
1. Facilitate an organisational self evaluation process
2. Facilitate the development of a quality improvement plan
3. Implement a quality improvement plan
4. Co-ordinate the organisation for an external evaluation

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