Staff Handbook

Policies and Procedures - PG5

Sun Care

Staff are required to wear a sun hat when outdoors with a participant. Staff are encouraged to apply sunscreen to themselves prior to visiting participants. Staff sun hat must be worn whilst outside in accordance with sun smart policy.

Telephones

One World for Children has a number of company mobile phones. Each trainer is required to take a company mobile with them when travelling. This enables any queries to be followed up immediately or when time permits (in the car on the way to the next appointment or on the way home). Phone car charges are located in each car and each trainer has an individual ear piece. Mobile phones must be put on charge when you return to the centre at the end of each day to ensure they are fully charged for the next trainer.
The Centre's telephone is for business purposes only. If you need to make a personal call it must be made from the training room and at a small cost.

Time Sheets

Permanent staff must ensure that the staff sign in sheet is signed each day. Neglecting to do so could result in incorrect salary calculation.

Casual staff must complete a time sheet and either email or hand to the Managing Director prior to the Monday of each week. (please see the manager for a copy of the time sheet)

Salaries are paid each Wednesday for the previous week Monday to Friday. On employment you will be given a bank details form to complete. Salaries are paid directly into your allocated bank account.

Staff Development (procedure 1.9)

The Management of One World recognizes the importance of fostering a supportive work environment for staff, and provides ongoing opportunities for the growth and development of individuals within the team.

We understand the relevance of staff development to the quality of our service, and therefore carefully plan for the personal and professional development of each team member.

Our work culture is founded on trust and mutual respect, and engages open and honest communication. Our practices are founded on ethically sound principles as we work to support each others growth and development, and to work cohesively as a team.

In addition to providing opportunities for staff to attend formal staff development workshops and seminars, we also encourage staff to be responsible for their own professional development through membership of professional associations, networking, reading journals and maintaining an interest in changes within the early childhood field.

Training

Staff are encouraged to contribute toward their own and the team’s development by participating in internal training. All records of training are kept and the effectiveness of the training undertaken is evaluated to ensure that the training is meeting the intent.

Monitoring

Trainer’s performance is monitored through regular feedback forms (QF32/33) submitted by training participants and employers. Trainers are given individual feedback based on individual circumstances indicating non compliances, as well as giving staff positive feedback.

Identifying Training Needs

Any staff member can request further training. Training requests should be directed to the Manager as necessary.

Training needs will be discussed during Management Review Meetings. Any training requested is recorded in the minutes and approved by the Management Representative signing the minutes. Any reason for the rejection of a training request is detailed in the minutes.

Undertaking Training

Once the training has been approved, a Manager is responsible for organizing the training (this task may be delegated). Training may be provided internally or externally.

Internal Training

Internal training means that the training is conducted by another member of staff.
Internal training is recorded on Training Record QF05 and filed in the Individual Employee File.

The staff member providing the training signs the record to indicate that the participant is now competent in the defined outcomes of the training.

External Training

External training includes any course, information session, seminar, training provided by a non-staff member, whether payment is required or not.

External training is recorded by a copy of the certificate of attendance/ qualification/payment form (with date attended clearly marked) being placed in the Individual Employee File. If no documentation is available, the staff member attending the training is responsible for completing the Training Record QF05.

Evaluating the Effectiveness of Training

During Management Review meetings, the effectiveness of the training undertaken is reviewed to ensure that the training had the desired and expected outcomes.

If retraining is required, this is recorded in the minutes and the above procedure followed.
An opportunity to provide feedback (both positive and negative) is presented whilst evaluating the effectiveness of training. This opportunity should be used to encourage staff toward further development of their skills.

Welfare and Guidance (procedure 1.11)

One World for Children believes that all employees are entitled to have available to them professional welfare and guidance resources. If you feel you require professional services or support, please contact the Training Manager who will support you or refer you to the relevant specialised professional. All discussions will be confidential.

Work Related Injury

Should you injure yourself while at work you are required to complete an accident report. The accident report book is kept in the staff room. Please notify the Director should you injure yourself.

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