Governance and Management of the Service
One World Children’s Centre is governed by two Managing Directors, who manage the service with a Management Team approach. The Management Team consists of the Managing Directors, General Manager, Senior Manager, Director and Centre Co-Ordinator.
Education and Care Services National Law Act 2010
Education and Care Services National Regulations 2011: Regulation 168(2)(l)
National Quality Standard, Quality Area 7: Leadership and Service Management
Governance: The process by which organisations are directed, controlled and held to account. It encompasses authority, accountability, stewardship, leadership, directions and control exercised in the organisation (Australian National Audit Office, 1999).
The governance of an organisation is concerned with the systems and processes that ensure the overall direction, effectiveness, supervision and accountability of a service.
Under the National Law and National Regulations, early childhood services are required to have policies and procedures in place relating to the governance and management of the service.
One World Children’s Centre is the registered business name of the company One World for Children Pty Ltd (ACN 076 297 400). One World for Children has been operating as a family owned business since 1997.
The company has two directors, Karyn Connors, Managing Director, and her father Lyle Connors, Services Manager
Karyn Connors is a qualified early childhood professional with an Associate Diploma in Social Science (Child Care) and a Certificate IV in Workplace Training. She has been working in the early childhood field for a period spanning more than two decades.
Over these years she has been a director of both a local government child care centre, and a TAFE child care centre. In addition to this, Karyn has been engaged in consultancy work and other projects relating to the provision of children and family services. She has a broad knowledge and valuable experience with all aspects of child care and business management, including administration and financial management, human resources and development and quality improvement.
Lyle Connors has had 45 years of work experience in the food industry, of which 27 years has been in managerial positions.
Of major significance is his experience as Food Manager with Myer Geelong, from 1966 through to 1985. During this time Lyle was responsible for the overall operations of the departments which included grocery outlet, restaurant, butcher, bakery, take-a-way food and delicatessen.
Lyle’s expertise in management and service delivery is reflected in the smooth day to day operation of the Centre including overseeing the laundry service, cleaning, grounds maintenance, security, and attending to the general service needs of the Centre.
One World Children’s Centre works on a Management team approach. The Management Team is made up of the Managing Directors, General Manager, Senior Manager, Director and our Centre Co-Ordinator.
These managers meet monthly and as necessary to ensure that the channels of communication are kept open that the centre provides the highest care, education programs and services to ensure the viability of the service.
All members of the Management Team who gain access to confidential, commercially-sensitive and other information of a similar nature, shall not disclose that information to anyone unless the disclosure of such information is required by law.
The Approved Provider is responsible for:
- ensuring that the service has appropriate systems and policies in place for the effective governance and management of the service.
- leadership, forward planning and guidance
- provide leadership, forward planning and guidance to the service, particularly in relation to developing a strategic culture and directions.
- authority, accountability, and control
- overseeing legal functions and responsibilities.
- appointing senior staff
The General Manager is responsible for:
- monitor and oversee management including ensuring that good management practices and appropriate checks and balances are in place.
- maintain focus, integrity and quality of service.
- focusing on the strategic directions of the Confidentiality
The following principles provide an ethical framework to guide the delivery of services
- treating colleagues, parents/guardians, children, suppliers, public and other stakeholders respectfully and professionally at all times
- dealing courteously with those who hold differing opinions
- respecting cultural differences and diversity within the service, and making every effort to encourage and include all children and families in the community
- having an open and transparent relationship with government, supporters and other funders
- operating with honesty and integrity in all work
- being open and transparent in making decisions and undertaking activities, and if that is not possible, explaining why
- working to the standards set under the National Quality Framework and all applicable legislation as a minimum, and striving to continually improve the quality of the services delivered to the community
Relevant legislation and standards include but are not limited to:
- Education and Care Services National Law Act 2010
- Education and Care Services National Regulations 2011: Regulations 181, 183
- Freedom of Information Act 1982
- Health Records Act 2001 (Vic)
- Information Privacy Act 2000 (Vic)
- National Quality Standard, Quality Area 7
- Privacy Act 1988 (Cth)
- Public Records Act 1973 (Vic)
KPV Early Childhood Management Manual