First Time Bookings
Before completing your booking from our online calendar, please ensure that this is the booking you require as any changes or cancellations to your booking will incur a $25.00 administration fee per change or cancellation made. We ask that if this is going to be the first time that your child attends our program that an in-centre activity is the first activity booked. This is to ensure we get to know your child before they attend exursions.
Before we can confirm your booking we need to have all your enrolment forms completed with all relevant information including you and your child's Centrelink Reference Number (CRN). We will need all this information so that we can apply your family's Child Care Subsidy (CCS) entitlements.
Once we have recieved your booking we will make contact with you to organise for a link to our online enrolments system to be sent to you so you can complete these details. This will be done through the My Family Lounge program. If you already have a log on for My Family lounge from another service please let us know as you will use the same login. We will also organise a time for your child to come into the centre to see our school age areas and schedule a time for your child/children to complete a 1 hour orientation.
Once enrolment is completed you will need to confirm the enrolment through your MyGov account in order for CCS payments to be received. Once you login to MyGov go to Centrelink, Child Care Subsidy and Enrolments. From here you will see the booking for your child which will need to be confirmed.
Please ensure that you and your child have read and understood the disciplinary policy relating to appropriate behaviour and language of your child/ren whilst attending our vacation care program.
If you have booked an outside excursion check all excursion departure times to ensure your child/ren does not miss the bus.